Returns & Exchanges

At EasyPlus, we prioritize the freshness of your food and offer a 30-day satisfaction guarantee on all non-perishable items. If your order arrives damaged or doesn't meet our quality standards, we are committed to making it right through a swift refund or replacement process.

Return Process

• 1.
  Initiate Your Request

  Log in to your EasyPlus account and select the order containing the items you wish to return to receive a unique Return Authorization Number.

• 2.
  Document Quality Issues

  For perishable goods or damaged packaging, please upload clear photos of the product and its expiration date to help our quality control team process your claim.

• 3.
  Pack with Care

  Place the unopened, non-perishable items back in their original shipping box, ensuring the Return Authorization Number is clearly visible on the exterior.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 3 to 5 business days.